Terms and Conditions

Introduction

These Terms and Conditions (“Terms“) govern your purchase of our digital books (“Ebook“) on the website www.nrochemistry.com. By purchasing our Ebook, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not purchase our Ebook. These Terms apply to all users, regardless of their location, and they should be reviewed periodically as they may be updated.

1. Definitions

  • “We”, “Us”, “Our” refer to NROChemistry, operated by Júlia Štefková – PJURI.
  • “You”, “Your” refer to the customer or user of our website.
  • “Website” refers to the website www.nrochemistry.com.

2. Purchase and Payment

  • The Ebook is available for purchase through this Website as an instant PDF download after a successful payment.
  • At this time, we only accept payments in EUR. However, if your currency differs, most banks and payment providers will automatically convert the amount at the current exchange rate during checkout. If you wish to pay in another currency, please contact us at lluis@nrochemistry.com, and we will attempt to accommodate your request.
  • Payments are securely processed via our payment provider, Stripe. We only accept card payments.
  • We do not store any payment card details on our servers. All payment processing is securely managed by Stripe in accordance with Stripe’s Privacy Policy.
  • After a successful payment, you will receive a payment confirmation email from Stripe. Your bank statement will display a payment to “NROCHEMISTRY.”
  • Purchases made in a currency other than your local currency may be subject to currency conversion fees by your card issuer or bank. We are not responsible for any additional charges or exchange rate differences applied by your financial institution.
  • In the event of a payment dispute or chargeback, please contact us at lluis@nrochemistry.com to resolve the issue directly. We reserve the right to suspend or terminate your access to the Ebook if a chargeback is initiated. Any false claims or fraudulent chargebacks may result in legal action to recover the amounts owed.

3. Delivery

  • Once you complete the payment, a unique link will direct you to a page where you can download your PDF. The same link will be sent to your email.
  • You may open the link and download the eBook a maximum of 2 times for personal use only. Download is not automatic. You have to save the ebook to your device after opening the link.
  • The download link will expire 15 days from your purchase date or after 4 download attempts.It is your responsibility to download and save the Ebook promptly after purchase.
  • Creating more than 2 copies and sharing the ebook with a third party is considered copyright violation unless you have written permission from the author to do that.
  • If you encounter any issues with downloading the Ebook, please contact us by email at lluis@nrochemistry.com for assistance. If we do not receive any communication from you within the 15-day period from the date of purchase, we will consider the ebook successfully delivered to you.

4. Refunds and Returns

  • We do not accept cancellations, returns, or refunds for digital Ebooks. All sales of digital products are final.
  • By purchasing and downloading the Ebook, you expressly agree that the digital content will be made available to you immediately and acknowledge that you thereby lose your right to withdraw from the contract, in accordance with EU Directive 2011/83/EU.
  • While we generally do not offer refunds for digital products, if the Ebook is found to be defective or not as described, you may be entitled to a refund or replacement in accordance with the consumer protection laws of your country of residence.

5. License and Use

  • Your purchase of the Ebook grants you a non-transferable, non-exclusive license to use it solely for personal purposes.
  • You may not share, resell, or distribute the Ebook to others without the prior written permission of the author.
  • The Ebook may include digital rights management (DRM) technology that restricts copying, printing, or sharing. Any attempt to circumvent or tamper with the DRM is strictly prohibited.

5.1. Business purchases

  • A business entity that buys the ebook cannot share it with its employees without prior written consent from the author. Please reach out to us at lluis@nrochemistry.com for further information on obtaining permission.
  • If you require an invoice issued to your company, please email us your Company ID and VAT ID. We will process your request and provide the invoice within 15 business days.

6. Intellectual Property

  • All intellectual property rights in the Ebook and any related content are owned by the author of the book.
  • Unauthorized use of the Ebook or any part of its content is strictly prohibited.

7. Liability

  • We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our Website, the purchase, or the use of our Ebook.
  • Our total liability to you, shall not exceed the amount you paid for the Ebook.

8. Privacy

  • We process your personal data solely for the purpose of completing your purchase, providing customer support, and fulfilling legal obligations (e.g., accounting and tax requirements). We will securely store your data for as long as necessary for these purposes. You have the right to access, correct, or request deletion of your data by contacting us at lluis@nrochemistry.com. For more details, please refer to our Privacy Policy.
  • Stripe processes payments securely and in compliance with Stripe’s privacy policy.
  • By purchasing the Ebook, you give us permission to contact you via email regarding a review of the Ebook.

8.1. Customer Reviews

  • You may receive an email requesting a product review after your purchase. For processing reviews, we use a trusted third-party service provider, CusRev.
  • Reviews submitted must be truthful, relevant, and comply with our content guidelines. We reserve the right to moderate or remove reviews containing inappropriate language, spam, or false claims.
  • Reviews may be displayed on our website, marketing materials, or other platforms to help other customers learn about our products.

9. Governing Law

  • These Terms are governed by the laws of Slovakia. The courts of Slovakia shall resolve any disputes arising out of or related to these Terms, without affecting your rights under the mandatory laws of your country of residence.
  • We are open to resolving any disputes directly; please contact us at lluis@nrochemistry.com.
  • Nothing in these Terms shall limit or exclude any of your rights under the mandatory laws of your country of residence.

10. Contact Information

  • If you encounter any issues with payments or Ebook delivery, please contact us by email at lluis@nrochemistry.com.

11. Provider Information

Júlia Štefková – PJURI, with registered office at Sibirska 6958/16, 080 01 Prešov, Slovak Republic, ID: 53 330 471, VAT ID: SK1124956283, e-mail: stefkova.pjuri@gmail.com, registered in the Trade Register of District Office Prešov, no. 750-55937 (hereinafter referred to as the “Provider“) is the operator of the website www.nrochemistry.com and the seller of Ebooks on the website www.nrochemistry.com.

Last Updated: December 17, 2024 (info about Business purchases, Customer Reviews)

Effective Date: September 4, 2023